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CCH Home Medical Resources receives top marks in recent evaluation

GILLETTE, Wyo. — For the second time, Campbell County Health’s Home Medical Resources Department has received a near-perfect score during an evaluation from the Healthcare Quality Association on Accreditation. 

Evaluations are conducted every three years and consist of the HQAA surveying providers’ processes, quality and adherence to durable medical equipment standards. Accreditation is a voluntary process that providers undergo to demonstrate their commitment to meetings and exceeding established quality and performance standards. 

“CCH’s HMR has once again demonstrated its excellence in healthcare and wellness, achieving an outstanding score of 99/100 for the second consecutive survey [and] showcasing its dedication to maintaining the highest patient care and service standards,” CCH said in a Dec. 5 release. 

Michelle Fischer, CCH HMR manager, said the HQAA audit represents a high expectation and is a validation of everything the department does and what it is supposed to do. According to her, HMR is a complex department that can take new members up to a year to acclimate to all the processes, rules and procedures. 

During the COVID-19 pandemic, CCH’s HMR provided the northeast Wyoming region with much-needed ventilators, oxygen tanks and other essential equipment, CCH says, adding that despite challenging demands, Fischer’s team demonstrated resilience and resolve in fulfilling their promise of providing a lifetime of care with dedication, skill and compassion. 

“It is this passion and expertise that has enabled them to achieve a near-perfect score in their audit during COVID-19 and this most recent one,” CCH said in its release.

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