Verizon resolves issues after call disruptions reported in Wyoming and nationwide


By Brendan LaChance

CASPER, Wyo. — Verizon appears to have resolved issues after call disruptions were reported in Wyoming and nationwide on Wednesday.

Downdetector shows that Verizon outages have subsided on Thursday after over 24,000 were reported on Wednesday afternoon. WTHR reported on Wednesday evening that a Verizon spokesperson said that the company had resolved the call disruption prolems, saying that a “fiber issue” was at fault.

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Natrona County Emergency Management (NCEM) said on Wednesday that Verizon had reported intermittent voice call disruptions in Natrona and Sublette County, with issues also possible in other parts of the state. NCEM noted that people with emergencies unable to dial out to 9-1-1 are able to text emergencies to 9-1-1.

“Please use plain messaging, and don’t shorten expressions,” NCEM said. “Please avoid emojis. Telecommunicators will receive the communication on the same console as voice calls and will be able to dispatch the most appropriate first-responder.”

When Verizon experiences outages, those can impact other mobile virtual network operators, like Spectrum and Straight Talk, that use Verizon’s infrastructure.

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